The Ghana Airports Company Limited (GACL) has dismissed two car park workers at the Kotoka International Airport (KIA) over allegations of extorting money from passengers.
The move according to management forms part of the company’s efforts to curb misconduct and improve the experience of travellers using Ghana’s busiest international airport.
The Managing Director of GACL, Yvonne Nana Afriyie Opare, disclosed this during a visit by Parliament’s Committee on Roads and Transportation to the airport on Tuesday.
According to her, the two workers were dismissed after the company received multiple complaints from passengers and successfully identified those responsible.
“Just about two weeks ago, we’ve had two people expelled from the airport in the car park workers who asked passengers for money. And instantly, because we were able to identify and zero in on the specific people, we were able to have them leave the airport immediately. So we are asking the general public to help us address these issues,” she said.
Mrs Opare reiterated GACL’s commitment to eliminating extortion and other forms of misconduct at the airport to ensure passengers enjoy a safe, secure and seamless travel experience.
She also appealed to the public to report incidents of extortion or inappropriate conduct involving airport staff to enable the company to take prompt disciplinary action.
The dismissal of the two workers, she noted, forms part of ongoing measures by GACL to strengthen accountability and enhance service delivery at Kotoka International Airport.